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Guest Nick

Can't play on Windows 10 after purchased xbox play anywhere edition

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Guest Nick

Hi,

I have purchased a following version of the game:

https://www.microsoft.com/store/productId/BW1JCNDKN1V3

 

It is available on my account, however there is no "install" button and it says it won't run on my "device" which is Windows 10 PC.

At the same time it has "xbox play anywhere" title but it gives nothing to me.

Please help.

 

My email: tretyakov.nikita.an<at>gmail.com

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Guest Meetrock

It's an Xbox copy, not a PC copy. You need an Xbox to play it.

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Guest Nick
23 hours ago, Guest Meetrock said:

It's an Xbox copy, not a PC copy. You need an Xbox to play it.

Sorry, it just gets a bit more frustrating...

 

Why isn't it available on PC?

There is a version for PC that I can play so why can't I play it using given license?

 

Can I get a refund after I had already added it to my MS account?

Thanks.

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Hello,

I would suggest contacting Microsoft customer support to help you with this. They will be more suited to guide you.

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