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Guest Zach

My game crashes every time i attempt to leave the first level the cutscene where my character first lifts the hatch freezes and crashes un able to pass this section 

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Hi there,

 

We're sorry to hear you're experiencing this.

What platform are you playing on (Xbox One, PS4 PC)?

 

If you're still having issues, I would suggest submitting a ticket with Gearbox support:
https://gearboxsoftware.zendesk.com/hc/en-us/requests/new

They will be able to troubleshoot the problem and get back to you as soon as possible.

 

We'll be releasing a hotfix in the coming weeks which will address performance, stability and other major issues.

 

Cheers,

Lee

 

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Hello Zach, Sorry for the late reply.
There's an upcoming update that should be out soon that will address performance issues and crashes.


Have a nice day!
-Laura

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