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Hi there,

We're sorry to hear you're experiencing this issue.

 

It's possible the Steam download may not have completed successfully which can cause the game not to launch or crash.

How to Verify Integrity of Game Cache:

1. Open steam

2. Navigate to Library

3. Right-click on We Happy few

4. Select ‘Properties’

5. Select ‘Local files’

6. Select ‘Verify integrity of game cache…’

7. Steam will verify the game's files - this process may take several minutes.

 

If that does not fix the issue, try completely uninstalling the game and reinstalling it again.

If you are still encountering issues please email us at support@compulsiongames.com with the following information:

 

- PC Specifications:

1. Press Windows + R

2. Paste: dxdiag

3. Press enter

4. Select ‘Save All Information…’

5. Attach dxdiag.txt to email

 

- Save Data:

1. Press Windows + R

2. Paste: \Users\%USERNAME%\Documents\My Games

3. Press enter

4. Select 'We Happy Few'

5. Right Click on 'We Happy Few' and select 'Send to' > 'Compressed (Zipped) folder'

6. Attach We Happy Few.zip to email

 

Cheers,

Lee

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