Black screen after loading

[Guest Jaz]

V1.4.71201

 

Yesterday the PlayStation notified me that it updated the game file, and now when I try to load my game I can't play. After the loading screen it's just black. There's still map symbols, my quick equip options in the corner, and subtitles, but i can't move or open my inventory or see anything. I've exited out of the game and gone back in, and tried a different save file, nothing has worked. Any way to fix this?

[Lee 22]

On 9/27/2018 at 7:38 PM, Guest Jaz said:

V1.4.71201

 

Yesterday the PlayStation notified me that it updated the game file, and now when I try to load my game I can't play. After the loading screen it's just black. There's still map symbols, my quick equip options in the corner, and subtitles, but i can't move or open my inventory or see anything. I've exited out of the game and gone back in, and tried a different save file, nothing has worked. Any way to fix this?

We're sorry to hear you're experiencing this issue.

 

 Please file a ticket with our support team at < https://gearboxsoftware.zendesk.com/hc/en-us/requests/new> and they'll get back to you as soon as possible.

 

Cheers,

Lee