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Equechan

Problems Loading

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This issue should be fixed when we patch the game later this week on PC and sometime next week for Xbox One.

In the meantime, reloading your save game should fix the problem for now.

 

I hope this helps.

 

Cheers,

Lee

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Our first suggestion is to verify your game files:

1 - Launch Steam.

2 - From the Library section, right-click on the game and select Properties from the menu.

3 - Select the Local files tab and click the Verify integrity of game cache... button.

4 - Steam will verify the game's files - this process may take several minutes.

 

If that doesn't work, please follow the steps below to collect your game data so we can look into the issue:

1 - From your Windows desktop, press the Windows key + R together. This will bring up the “Run” dialog. Type in %LOCALAPPDATA%\GlimpseGame and press Ok.

2 - This will bring up a File Explorer window showing the directory where the game stores its local data. You should see a folder called 'Saved'.

3 - Right-click on the Saved folder, select Send to and then Compressed (zipped) folder.

4 - This will create a zip file called Saved. On your system it may be called Saved or Saved.zip depending upon your settings. If you can’t tell the two apart, look at the “Type” column and note the zipper on the icon of the compressed folder.

5 - Send the compressed zip to: support@compulsiongames.com

 

Your system specs would also be useful:

1 - Press Windows + R

2 - Type dxdiag and press enter

3 - Save All Information…

4 - Attach dxdiag.txt to email

 

Cheers

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