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cholo

Game keeps crashing on start up

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I was playing this game then about 4 hours in it crashed and won't work. Before main menu where it says "press any key" it crashes when I hit a key. It does this every time. If theres any advice that could help me fix this it would mean a lot because it's a fun game.

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We've had a few reports of this and believe it's caused by save data being invalid in such a way that the game ironically crashes when trying to determine the save file's validity. We're trying to prevent this from happening and have already modified the saving process to be more robust and hopefully prevent these situations. In the meantime, in order for us to know what happened with your particular save files, would you mind sending them to us?

 

1. From your Windows desktop, press the Windows key + R together. This will bring up the “Run” dialog. Type in %LOCALAPPDATA%\GlimpseGame and press Ok.

 

This will bring up a File Explorer window showing the directory where the game stores its local data. You should see a folder called Saved.

 

2. Right-click on the Saved folder, select Send to and then Compressed (zipped) folder.

 

3. This will create a zip file called Saved. On your system it may be called Saved or Saved.zip depending upon your settings. If you can’t tell the two apart, look at the “Type” column and note the zipper on the icon of the compressed folder. Send this compressed zip to support@compulsiongames.com.

 

Once you've sent in this in, you can delete or move the SaveGames folder from within Saved and that should hopefully fix it. If it doesn't, try deleting or moving the entire Saved directory.

 

-Camille

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I tried backing up and restoring the game as well as deleting it then reinstalling it. Would that do the same thing or is it something completely different? Also, when I try doing what you told me to will I still have my saved data?

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