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Compulsion Team
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Everything posted by TheStinger

  1. Hi Vanessa, To get a new wold seed generated, all you have to do is restart the game. It will do it automatically as it loads you into a new play through. -Mike
  2. Hi Vanesa O, Unfortunately there are no debug options for the Xbox. I'm very sorry to say that should you choose to, that you will have to restart the game with a new world seed. -Mike
  3. Hi Luis, So unfortunately 1.3 does not address this problem specifically. For now if you can use an older save game and retry the quest, might fix the issue. I would try to update to 1.3 then try again. Also ensure that she is holding the use button fully to extract the car to ensure nothing funky is happening by pressing buttons too quickly. I've logged this bug as it is the first report of it i've seen. Please let me know if that works. -Mike
  4. Hi Helen, Well, at this point, we've exhausted all of the options that I can think of. I noticed your game version was still at 1.169578. You can try to install the update and try the level again, but failing that, all I can suggest is to restart the game. I know that is not an answer that you would like to hear, however we don't have a debug option on console. I'm very sorry that this happened to you. I know this must be extremely frustrating, and so I would like to extend to you my sincerest apology. Regards, -Mike
  5. Hi, Question about the future perfect quest. Once you blew the hole in the office, did you talk to the NPC in there and get the Frammistat? -Mike
  6. Hi Savage Gamer, Can you please post what version of the game you are playing? Thanks, -Mike
  7. Hi Louis, Sorry this issue is happening. Am I correct in understanding that this issue has blocked your progress as you have mentioned that it didn't happen in another save game? -Mike
  8. Hi Kikocake, One last thing I can ask you if you have any unfinished quests in your quest log. If so can you post them? On the off chance that there is a lingering quest that needs completing before you're able to activate the parade quest. Thanks, let me know! -Mike
  9. Hi NappyRed, Can I ask you to post the location that you are supposed to be loading into when this crash occurs, please? Thanks, -Mike
  10. Hi Redbird, I have the unfortunate task of telling you that yes the save data is gone. It was a known issue that was addressed in the 1.3 patch of the game to minimize the risk of this happening. I am not aware if you had patched the game yet or not, however if your PS4 is telling you that the data was corrupted, then your console flushed it. I would like to sincerely like to apologize to you for this as getting to the end of Arthur's play through took you much time which is now gone. Sorry this happened to you. If you're willing to give it another try, please make sure the game version is updated to 1.3.70168 to avoid this happening to you again. Regards, -Mike
  11. Hi, please email us at support@compulsiongames.com with the following information: - PC Specifications: 1. Press Windows + R 2. Paste: dxdiag 3. Press enter 4. Select ‘Save All Information…’ 5. Attach dxdiag.txt to email This will help us try and diagnose the problem and get your game to run better. Thanks! -Mike
  12. Hi lesleymackeral, Thank you for reporting this. We are aware of poor frame rate performance on the Xbox and our team is working on improving that with each of our patches. I hope that apart for poor frame rate performance, the rest of your playing experience has been good. Have a great day!
  13. Actually thank you for that bit of information. You are correct, both Sally and Arthur have no issues with being naked, but Ollie does by design. This is likely the source of the issue and will help the team hunt down the source of the problem. So thank you for that. Again I apologize that you are having this issue. -Mike
  14. Hi GrfxGawd, Nope, you are perfectly right to be frustrated by this. It is absolutely not how it is supposed to work. You are however the first one to report this issue in our database. So from what I can tell it is a rare bug. That however must be little solace for your current gaming experience. Unfortunately, there isn't much we can do for console users other than log the problem so that the team can fix it in a future patch. I hope that you've liked our game so far, since you have played all the way to Ollie. Thank you for getting me all the info so we can make sure this doesn't happen to others. Regards, -Mike
  15. Hi Nick, I've logged your issue and will be talking to the team about your suggestion to allow the player to start at a previously unlocked character. I know you don't seem to want it but I really do apologize for the frustration this has caused you. Have a good day, -Mike
  16. Hi SmilingViking, Although there is not much we can do for your actual play through on the PS4 console regarding these issues, I would like to thank you for reporting them. Our team will try to address them in a future patch. Can you just confirm for me that this is occurring during Arthur's play through? Have a great day! -Mike
  17. Hi AlliMo! Not going to lie, that is a strange one we have not seen as of yet. I've logged it and our team will looking into why this is going on. Thanks for letting us know! -Mike
  18. Hi GrfxGawd, Sorry you're having this issue. I would like to understand the issue correctly so from what I can understand: If you place an item of clothing in the Pneumo Container and then take it back out, once that item is equipped it cannot be un-equipped? Is that correct? -Mike
  19. Hi CopperChopper, Can I first ask you to post if you have updated your GPU drivers lately? Nvidia http://www.nvidia.com/Download/index.aspx AMD http://support.amd.com/en-us/download Let me know if that fixes the issue, -Mike
  20. Hi UnknownCatEater, So I'm glad to hear that the game is working better for you. Depending on the platform you are playing on, the last update aimed to avoid crashes and loss of save data as well as some performance issues. For a full list please refer to this post in our forum: If you have any other issues, please don't hesitate to contact us. -Mike
  21. Hi JovianStone, Although there aren't any geame breaking issues that you reported, I have logged them and the team will try to address them in future patches for the game. Thank you for your feedback! EnJoy the rest of the game! -Mike
  22. Hey Helen, Ok so would it be possible for you to list any of the unfinished Quests in your encounter list for me. This is the first instance of progress being blocked at this stage and so I'm wondering if there is any quest left over that is preventing you from progressing. Thank you, -Mike
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